Privacy Policy
Last Updated: 20 October 2025
Welcome to Insight.
Insight Investing LTD (company number 15628034, registered in England and Wales) operates the Insight platform at https://insightanalytics.io (referred to as the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service. By using the Service, you agree to the collection and use of information as described in this policy.
Data Protection Contact: ben@insightanalytics.io
1. Definitions
SERVICE means the Insight financial research platform operated by Insight Investing LTD. PERSONAL DATA means data about a living individual who can be identified from that data. USAGE DATA means data collected automatically when you use the Service. DATA CONTROLLER means the entity that determines how and why personal data is processed (Insight Investing LTD). DATA PROCESSORS are third parties who process data on our behalf (Lemon Squeezy, Clerk, data providers). USER means you, the individual using our Service.
2. Information We Collect
We collect several types of information to provide and improve our Service.
2.1 Personal Data
(a) Account Information: Email address, name, password (encrypted and securely stored). (b) Payment Information: Payment details processed securely by Lemon Squeezy. We do not directly store your complete credit card details. (c) Portfolio and Watchlist Data: Stock tickers, companies you track, investment portfolios you create, personal notes, preferences, and search queries. (d) Communications: Support emails and correspondence, feedback you provide. We may use your Personal Data to contact you with newsletters, service updates, or marketing materials. You may opt out of marketing emails by following the unsubscribe link.
2.2 Usage Data
We collect information automatically when you use our Service, including: pages you visit, features you use, time and date of visits, time spent on pages, device type, browser type, IP address, general location (city/country level), referring website, and actions you take within the Service.
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to keep you logged in, remember your preferences, analyze usage patterns, and improve the Service. Types of cookies: Essential Cookies (required for the Service to function), Analytics Cookies (help us understand usage), and Preference Cookies (remember your settings). You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect to: (a) provide and maintain our Service, (b) create and manage your account, (c) process your subscription payments, (d) provide customer support, (e) analyze usage and improve our Service, (f) monitor for technical issues and security threats, (g) send you service announcements and account notifications, (h) send you marketing communications (only with your consent, where required by law), (i) comply with legal obligations, and (j) for any other purpose with your consent.
4. Third-Party Data Providers
IMPORTANT: All financial data, stock prices, company information, and market data displayed in our Service are obtained from third-party data providers, primarily Financial Modeling Prep and other external sources. We do not create, verify, or guarantee the accuracy of this financial data. We are a data aggregation and presentation platform. Any errors, omissions, or inaccuracies in financial data originate from these third-party providers, not from us. These third-party data providers do not receive your personal information.
5. Who We Share Your Data With
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only with the following trusted service providers: (a) Payment Processing: Lemon Squeezy processes payments and manages subscriptions. (b) Authentication: Clerk manages user authentication and login security. (c) Hosting and Infrastructure: Cloud hosting providers who store our databases and host our application. (d) Analytics: Analytics services to help us understand Service usage. All service providers are contractually required to protect your data. We may disclose your information if required to do so by law or in response to court orders, legal processes, requests from law enforcement or government authorities, protection of our rights, property, or safety, or investigation of fraud or security issues.
6. Data Retention
We retain your Personal Data for as long as necessary to provide the Service. Retention periods: Active Accounts (data retained while your account is active), Closed Accounts (data deleted within 30 days of account closure unless required for legal reasons), Transaction Records (retained for 7 years for accounting and tax purposes), Analytics Data (retained for up to 2 years), and Legal Holds (data may be retained longer if required by law or legal proceedings). You can request deletion of your account at any time by contacting us at support@insightanalytics.io. Once deleted, your personal data will be removed from our systems within 30 days. Deletion is permanent and cannot be reversed.
7. Data Security
The security of your data is important to us. We implement industry-standard security measures to protect your Personal Data, including encryption of data in transit (SSL/TLS), encryption of sensitive data at rest, secure authentication and access controls, regular security assessments, and employee training on data protection. However, no method of transmission over the internet is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security.
8. Your Data Protection Rights (UK and EU)
If you are a resident of the United Kingdom or European Economic Area, you have certain data protection rights under the GDPR: (a) Right to Access: You can request a copy of the personal data we hold about you. (b) Right to Rectification: You can request correction of inaccurate or incomplete data. (c) Right to Erasure: You can request deletion of your personal data. (d) Right to Restriction: You can request that we restrict processing of your data. (e) Right to Data Portability: You can receive your data in a structured, machine-readable format. (f) Right to Object: You can object to our processing of your personal data. (g) Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent. (h) Right to Complain: You can lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, please email us at ben@insightanalytics.io. We will respond to your request within one month. ICO Contact: https://ico.org.uk/, Telephone: 0303 123 1113.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK and European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place: Standard Contractual Clauses approved by the European Commission, transfers to countries with adequacy decisions, and your explicit consent where required. Our primary data processing occurs within the European Economic Area and United Kingdom.
10. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Marketing Communications
We may send you marketing emails about new features and updates, promotional offers, service improvements, and industry insights. You can opt out of marketing emails at any time by clicking "unsubscribe" in any marketing email, adjusting your account preferences, or emailing us at support@insightanalytics.io. Even if you opt out of marketing, you will still receive important service-related emails (account notifications, billing information, security alerts, etc.).
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): (a) Right to Know: You can request information about the personal data we collect, use, and disclose. (b) Right to Delete: You can request deletion of your personal data. (c) Right to Opt-Out of Sale: We do not sell your personal information. To exercise your California data protection rights, please email us at ben@insightanalytics.io.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy, notify you by email (for material changes), and post a notice on our website. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
Email: support@insightanalytics.io
Data Protection Inquiries: ben@insightanalytics.io
Company Details:
Insight Investing LTD
Company Number: 15628034
Registered in England and Wales
Full registered office address: Available on our website footer
We will respond to all inquiries and requests in accordance with applicable data protection laws.
Last Updated: 20 October 2025